Reference

Privacy Policy: How We Handle Your Information

We collect and protect account data when you browse the lobby, fund via bKash, Nagad or Rocket, and place bets on cricket or slots.

Account data & wallet recordsCookie & device trackingWithdrawal verification logsEmail & support chat historyRight to access or delete
bd88 Privacy Policy: How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what data we hold, correct a mistake, delete your account or ask how a piece of information is used, contact our privacy team through any of these channels. We respond within seventy-two hours with next steps or the information you requested.

Team online

Live Chat

Open the support bubble in the bottom corner of any page, type your data request and an agent will confirm your identity with your registered phone number before pulling the record.

Email Inquiry

Send your request to our support address from the email linked to your account. Include your username and phone number so we can verify ownership before sharing personal data.

Account Settings

Log in, tap the profile icon, scroll to Privacy Controls. You can download a copy of your data, toggle marketing preferences or submit a deletion request right there.

DATA SAFEGUARDS

How We Protect What You Share

We encrypt payment details with industry-standard SSL so your bKash PIN and Rocket account number never travel in plain text. Two-factor authentication locks your wallet even if someone guesses your password. Session cookies expire after twenty minutes of inactivity. Our fraud team reviews every withdrawal over a set threshold to confirm it matches your usual pattern before releasing funds.

SSL Encryption

Every page—login, deposit, bet slip, withdrawal form—runs over HTTPS. Payment credentials are tokenized so our own servers never store your full bKash or Nagad account number.

Cookie Management

Essential cookies keep you logged in; analytics cookies measure page speed and button clicks. You can block the analytics layer in your browser without breaking the lobby or wallet functions.

Data Retention Limits

We delete bet slips older than three years unless a dispute is open. Marketing profiles are purged ninety days after you unsubscribe. Closed accounts are archived for one year then erased.

Access & Correction Rights

You can view, export or correct your profile data anytime in account settings. If you spot an error in your transaction log, flag it through support and we will investigate within five business days.

Privacy Policy Questions from Bangladesh Players

We ask for your phone number, email and a password. When you make your first bKash, Nagad or Rocket deposit, we log the payment method and transaction ID so we can credit your wallet and verify future withdrawals.

Payment processors see your transaction amount and method to clear deposits. Game studios receive a session token but not your name or phone. We never sell data to advertisers or marketing firms outside the platform.

Transaction logs stay on file for five years to satisfy payment-processor audits. Bet history is kept for three years. If your account is inactive for three years, we archive the profile then delete it after another twelve months.

Yes. Log in, go to account settings, tap Privacy Controls and choose Export My Data. You will receive a JSON file with your profile, bet log, deposit history and support tickets within twenty-four hours.

In account settings, select Request Account Deletion. We verify your identity, close any open bets, process pending withdrawals and then erase your profile within thirty days. Transaction records required by law are anonymized and retained separately.

Essential cookies manage your login session. Analytics cookies track page loads and feature clicks to improve the mobile interface. You can disable analytics cookies in your browser; the lobby and wallet will still work normally.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.